Help Desk Support Service Specialist – Intermediate
Location Huachuca AZ
IT Level (IAW AR 25-2): II
Security Clearance: Secret
Investigation Required: T3
IA Certification Category and Level (IAW DOD 8570.01-M and BBP 05-PR-M0002): IAT-II
Computing Environment Certifications: Yes
- Provides troubleshooting/Computing Environment (CE) / Network Environment (NE) support to NETCOM Headquarters by collecting information, simple troubleshooting, utilizing ITSM ticketing system, and providing IT/mobile support throughout the headquarters.